The Metropolis Difference

Every sample has to undergo several steps before a reliable and an accurate report is produced. When you walk in to an accredited lab that adopts global practices, you will see that technology is intervened in every step; right from collecting the patient data to registering the sample and then the reports being auto-emailed through a meticulously built system. There are several things that could go wrong even before a sample is tested and hence it is important to adopt global practices to ensure that every report has the mark of a specialist and provide error free diagnosis.

Our Central Laboratory is spread over 10,000 sqft area. All samples across the city are routed to the central laboratory for processing through a seamlessly working logistics team. Some samples also arrive from all over the country in case of specialised or super-specialised tests. A lab of International standards such as Metropolis will have a wide test menu. We have about 4500 tests and test combinations. We do many of the tests that are not available anywhere else in India or are generally outsourced.

Samples are first categorised according to the department. For effective functioning, our central laboratory services has been segmented in to 7 core functions; Clinical Chemistry, Clinical Microbiology, Cytogenetics, Haematology, Molecular Diagnostics, Surgical Pathology and Research & Development.

A rapid sample handling Pneumatic System designed on Lean Concept ensures that samples are sent to respective departments with no manual intervention. This significantly reduces the margin of error and ensures a superior TAT. Today technology is helping us perform better and faster thereby helping us make a difference to our customer’s health. For Ex: the Genexpert test that is based on DNA PCR accurately determines the presence of tuberculosis and also tells us if it is resistant to rifampicin. This is possible within 24 hours which used to take up to a week previously.

Some of the technology that is in everyday use at such a laboratory are: ELISA, HPLC, Graphite Furnace Atomic Absorption Spectrometry, Fourier transform infrared spectroscopy, G Banding & Hi-resolution Banding, Karyotyping, Fluorescent in-situ hybridisation, Flow Cytometry, DNA sequencing, Real time PCR, Line Probe Assay, Liquid Based Cytology, Chromogenic In-situ hybridisation etc.

Data mining technology has also helped us build a unique Indian Reference Range system for some tests. This results from our 3 decade experience in pathology. Such kind of innovations is possible only in a lab that adopts global practices and adheres to gold standards. Our CAP (College of American Pathologists) and NABL (National Accreditation Board for Calibration and testing) accreditations are proof to the work we do and the quality protocol that we rigorously adopt.

Advancements in technology are taking diagnostics to newer heights. Today it is possible to personalise treatment based on diagnostic reports. At Metropolis, Innovations and investments in newer technologies and infrastructure is a given. As pathology specialists, we are well positioned to deliver the absolute best in the only thing we do: Revealing Inner Health.