Service Capital

Growth-oriented, customer-centric approach

At Metropolis, our customer-centric approach and world-class quality services led us to establish a loyal and expansive customer base. We provide access to conclusive diagnosis and full test profiles, backed by a robust digital connect, cutting-edge technology, and accurate diagnostic results. We are constantly finding newer ways to grow our network footprint across our region of operation, while striving to serve better with evolving times

Our Test Categories

Routine Tests

Blood chemistry analyses, blood cell counts, urine examination

Semi-SpecialiZed

Thyroid function tests, viral and bacterial cultures, histology, cytology, infectious disease tests

SpecialiZed

Coagulation studies, autoimmunity tests, cytogenetics, molecular diagnostics

Metropolis-Test Mix (%)

Volume Mix
Value Mix

Routine

41
14

Semi-SpecialiZed

34
29

SpecialiZed Tests

25
49

Wellness

1.3
7
The 90:30 Project
90 labs and 1,800 collection centers in 30 months

Strengthening our existing presence & foraying into newer locations

We target to expand the service network in existing locations to strengthen our leadership position and enter newer strategic locations to penetrate in newer markets.

Focus locations for expansion:

We aim to fill vacuums in the states of Madhya Pradesh, Maharashtra, Gujarat, Uttar Pradesh, Orissa, West Bengal, Jharkhand, Telangana, Andhra Pradesh, Karnataka, New Delhi, Goa, Punjab, Kerala, Jammu and Kashmir and Tamil Nadu.

Dedicated team driving our expansion:

We have a separate team entirely dedicated to this project.

Make Metropolis a nation-wide Brand:

Our vision is to make Metropolis a Go-To-Brand for customers’ testing needs.

Benefits of the Project:

  • Increasing pace of commissioning labs, leading to early monetization
  • Ensuring availability of larger test menu to wider & newer market
  • Increasing the visibility & penetration of our Brand
  • Achieving EBIDTA margins back to group level in 2.5 years, through better productivity which was 4 to 5 years, earlier, for greenfield labs

Geographical Reach

Driving Expansion to Strengthen Our Growth Pillars

Our pan-India presence aids us in our process of building the new pillars of growth. The Company has spread its wings across 20 Indian states and ~200 cities and is still growing. Further, we are aggressively focusing towards network expansion to achieve a closer connect with our patients/ customers. Our network expansion strategy emphasizes on penetrating deeper into the existing geographies wherein we operate while also extending our reach to newer geographies

  • Gujarat
  • Rajasthan
  • Uttarakhand
  • Bihar
  • Jharkhand
  • West Bengal
  • Telangana
  • Karnataka
  • Goa
  • Madhya Pradesh
  • Maharashtra
  • Punjab
  • Delhi
  • Uttar Pradesh
  • Assam
  • Chhattisgarh
  • Andhra Pradesh
  • Kerala
  • Tamil Nadu
  • Jammu and Kashmir
This map is a generalized illustration only for the ease of the reader to understand the locations, and it is not intended to be used for reference purposes. The representation of political boundaries and the names of geographical features/ states do not necessarily reflect the actual position. The Company or any of its directors, officers or employees, cannot be held responsible for any misuse or misinterpretation of any information or design thereof. The Company does not warrant or represent any kind of connection to its accuracy or completeness.

Our Focus Ahead

  • Enhancing our laboratory capacity test menu by adding latest machines and technology
  • Leveraging the Asset-Light model for expanding service network
  • Improving our existing infrastructure by establishing a broader geographical reach, for customer base expansion and profitability matrix improvement
  • Focusing on expanding ARC network to service institutional customers
  • Forming strategic alliances with third party patient service centres in India, Africa, and the Middle East