At Metropolis, we lay a special emphasis on social issues, also reflected in our way of doing business. We embrace and respect the cultural diversity in our team that comprises of employees led by their strong sense of conviction. They play a significant role as our key management resource and provide support to our strategic growth. As we march ahead in alignment to the Company’s vision, we reflect oneness, inclusiveness and high team spirit to endure the subsequent challenges.
We strive constantly to further expand our services, while enhancing our processes, and customer practices. In this direction, we implement digitization, and ensure better services such as by increasing the number of home visits, and improving our nonCOVID-19 business. Moreover, we support our employees’ development in enhancing their skills and talents, to help them adapt to the industry dynamics and propel our growth to the next level.
We believe in hiring the right people for the most-suitable jobs and that will aid us in building long-term stakeholder relationships. The Company’s pool of talent and leadership forms the business’ most valuable assets, driving our endeavours to develop novel solutions for meeting our customers’ needs
The pandemic transformed the dynamics at workplace and in therefore, ensuring well-being, safety and health remains our priority. In line with the same, Metropolis managed to tackle this period of uncertainty with astute planning and has put in place measures, to support associates in returning to work safely.
The business of diagnostics is all about knowledge about people and science which we deliver to our patients and clinicians and offer them the best customer experience. Both the pillars ‘People and Science’ are important to deliver the business agenda. Keeping this business context in mind, our Learning and Development Initiatives are designed in a way to deliver the impact to business with a productive and capable workforce. We assess employees’ skills and qualities, understand their individual aspirations and potential and set their goals to realize and maximize their potential.
The MHL Learning framework has 3 distinct learning tracks, cutting across Tech and NON-TECH functions Behavioural Functional and Leadership
We offer segmented interventions which are a mix of Instructor-Led Training, Experiential Virtual Programs, SME Lead Programs, LMS and Networking Platforms. We also have a robust feedback and post-effectiveness mechanism to measure the success and effectiveness of our offerings. Our endeavour is to ensure that every employee gets equal Learning Opportunities, takes responsibility for his/her learning goals, and is empowered to excel at work and grow as people.
Some of our flagship programs are The Inner Circle, The Tech University, The Sales University, M Parichay, Sales Parichay, The Phlebo Academy, The Power of I, among others
At Metropolis, employee well-being is a critical to the overall business. We constantly invest in various programs, with the purpose of improving and strengthening employee engagement across all of our business operations. We aim to create a competent workforce to improve customer satisfaction while enhancing overall profitability
All our employees are covered under Group Personal Accidental Insurance Coverage and Group Hospitalization Policy. Additionally, employees can avail testing free of cost/subsidized rates, and therefore, we urge and aid our employees in keeping regular check on their wellness.
Diversity comes in many forms: gender, race, religion, sexual orientation, age, culture, socio-economic background, among others. All of these contribute to an individual’s unique experience of the world to create an organization with purpose. We acknowledge and respect the diverse nature of our employees and customers. At workplace, we ensure inclusivity and oneness as we remain determined to serve our commitments.
We believe in promoting diversity and a gender-balanced workforce in its purest sense. Therefore, Metropolis follows the best practices in operations around the world in areas such as gender equity, disability, cultural diversity, seniority and other diversity issues. We carefully monitor our commitments to diversity inclusion through policies designed to promote equality for all.
Highly Skilled and Motivated Member Base
Doctors
Female : Male Ratio
Scientific and technical team
Part of the workforce is millennial, young